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Refund policy

Last updated: 29 October 2026

These rules apply to the job-ad packages employers buy on Šljakam.

Before you pay

For the package you choose, we issue a proforma invoice. Until you pay it you have no obligation: an unpaid proforma expires after 14 days.

If we don't approve your job ad

A moderator checks every ad before it goes live. If we don't approve it, we tell you why, and you can fix the ad and send it again.

If you decide not to fix it, or we still can't approve it after the fix, we refund the full price of the package, provided no ad from that package has been published.

Cancelling a paid package

  • Before the first ad is published: we refund the full price.
  • After an ad is published: the package runs until it expires; we do not refund a pro-rata part for the remaining time.

How we refund

For every refund we issue a credit note referring to the original invoice, and pay the money back to the account the payment came from, within 15 days of approving the refund.

Packages activated with a free promo code have no refund, as nothing was paid.

Contact

Send a refund request or question to maticstefan1996@gmail.com, with the proforma or invoice number.